SWSD Payments and Fees

Duplicate water bills can be mailed to person(s) other than the property owner if the owner has filled provided to the District a Duplicate Billing Authorization Form.  This form can be found in the documents below.

The owner of the property is still responsible for the water bill and will still be mailed their monthly water bill, and must submit a new form with new information if it changes.

See the "Duplicate Billing Notice" document below for more details.

Monthly Water Bill charges are calculated as follows:

• Base Rate ($35) + Capital Improvement Fund charge ($10) + (Usage * Use Rate)

The Base Rate is a “readiness to serve” fee charged monthly per household regardless of water used, and funds regular maintenance of the system that is not directly related to the amount of water delivered.

The Capital Improvement Fund is revenue set aside specifically to fund inevitable and large system infrastructure updates, including new water lines and a new water tank.  Setting funds aside now will limit the amount of debt required to fund these projects when they become necessary, which will keep water rates lower over time. 

Usage is measured in Gallons and based on a monthly reading of your meter.  The Use Rates vary by the amount of water used and are "tiered" such that higher amounts of use cost more per gallon.  The current Tierd Use Rates, as well as other fees that may be charged in various situations, can be found in the "FEE SCHEDULE" document below.

Please note:

• Fees and water use are the responsibility of each property owner. 
• Bills are mailed to the property owner of record only, unless a Duplicate Billing Authorization Form has been submitted.
• Water bill payments are due by the end of the month following the usage month.
• Late payments will incur a late fee on the next bill.
• An account that is past due for more than 3 consecutive months will be subject to a Notice to Discontinue service, which incurs a $30 processing fee and will be followed by service shut-off to the property if the bill is not paid in full by the next due date or if a payment plan is not arranged with the District.
• Theft of water is a prosecutable offense.

   How is your water use determined?

Water delivered to each Shannon Estates home is measured, in gallons, by a water meter on your property.  The meter is read each month by Shannon Water District staff and this reading is used to calculate your water bill for the month, by subtracting the new reading from the last reading.

It's very important to keep your meter clear and accessible so that your bill can be calculated accurately

Click HERE to LEARN MORE about your water meter.

If the meter cannot be accessed, you will be charged the base rate only for that month.  Charges for actual use will be based on the next meter reading able to be collected and appear on the bill following that reading.